Shipping Policy

Delivery Time = Processing Time + Shipping Time

Our estimated delivery dates are based on several factors, including the destination address, the products’ inventory and the shipping time on the provider side.

Free shipping and Economy shipping orders (9.99$ for Europe countries and 6.99$ for other countries) will take 3-5 business days of processing time and then 10-15 days of shipping time. Therefore, you can expect to receive it in 13-20 days.

Expedited Express (19.99$ for orders under 49.99$ and 12.99$ for orders over 49.99$) will still take 3-5 business days for processing and 5-8 days for shipping time. Expect in 8-13 days.  US Expedited Express so far doesn't cover non-mainland regions, such as Hawaii, Puerto Rico, Alaska, etc.

 

A Few Things to Note:

  1. We are not responsible for late shipments due to invalid address, customs clearance procedures, inclement weather, holidays, natural disasters or carrier delays.
  2. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.
  3. Sometimes unexpected delay is caused due to thorough inspection, out of stock issue, especially during high-volume periods.
  4. Please should contact us within 6 days of shipment if the package does not arrive in time, our customer team (noyasmith@hotmail.com) will get back to you with solutions in 1-3 days.Overdue requests may not be able to accepted.